IT support

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If you have any kind of problem with IT system of the IfM, please write down in this page. When you add a new item please provide the full description of your problem, your name and the data. Addition MFP: Please add also priority (1 to 5, 1...extremely urgent; 2... urgent 5... not urgent)


1/06/2007 17:35 EP
I can not run Acrobat Reader on cl21 (priority 1)


Server problems




  • 11-jun-2007 EP: Install color printer under linux (priority 3) or PostScript Emulation for Network Printing [1] . Following this steps we can use the color printer (HP) also under Linux.
  • 09-sep-2008 LP: Copy Machine: Kannst du bitte einrichten, dass scans irgendwo (option ftp im Menü) abgespeichert werden, wenn man möchte. Zum Bücherscanner werden die Dateien dann etwas größer als das web-mail zulaässt. Priorität: höchste, da dingend benötigt
  • 14-jul-2008 EP: Copy Machine: Add the users ID users management ([2])

Others problems

EP: 08/08/2007

  1. Create a script to synchronize (or export) the address book of the phplist DB into a LDAP

LP: 14/12/2007

  1. Vorerst mal Frohe Weihnachten! Die Zeit ist auf vielen clustern falsch - bitte für alle kontrollieren!!!
    1. siehe zB. cl17
    2. auf cluster 5,7,11,14

kommt folgender Fehle, wenn Nastran

/usr/msc/nastran2006/nastranmd/bin/nastran integral_6a.dat auf /tmp/mc-lup/INTEGRAL/INTEGRAL/

gestartet wird:

/bin/rm: error while loading shared libraries: cannot open shared object file: No such file or directory


  1. GridEngine
    • Create a wiki page for the GridEngine (how to restart the GridEngine, to start the qlicserver and restore the configuration)
    • create a script in init.d for starting and stopping the GridEngine license check server (qlicserver) on S1
    • Add windows machines to the GridEngine
    • check cl8
  2. Filesystem
    • Export filesystem from cl25 not in the /home directory
    • e.g. /srv/shared/
    • if a submit a job from cl25 the job fails because the filesystem on cl25 != filesystem of the other machines
    • Avoid recursive symbolic links

--Ep 17:49, 2 December 2009 (UTC)


See Also